Return Policy

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Return Policy

We want you to be happy with your purchase. If something isn’t right, we’ll do our best to make it right.

Returns & Refunds

You can return most items as long as they are:

  • In the same condition you received them
  • Unused and unopened, with all original packaging, instructions, and documentation included

If the returned product shows signs of use, damage, or missing parts, we may not be able to offer a full refund.

Once we receive your return and inspect it, we’ll issue your refund using your original payment method within 14 days. We’ll never charge fees for processing a return.

Items That Cannot Be Returned

For health, safety, and legal reasons, the following items are not eligible for return:

  • Opened or used items, especially nutrients, additives, or consumables
  • Custom or special-order products made just for you
  • Perishable goods or items with a short shelf life
  • Potting Soils both bulk and bagged
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